Company
Based in Austin, Texas, Capstone Real Estate Services, Inc. is a full-service, third-party property management firm. Founded in 1969, Capstone is one of the largest third-party management firms in the nation, with a portfolio extending to nearly 80 cities and has over 800 employees.
Challenge
Capstone had been using Microsoft’s premier accounting platform, Dynamics GP, for over 15 years. In an effort to provide their clients with advanced financial reporting, Capstone required the engagement of a professional services team. The prior resource was no longer able to meet their increasing needs so, Capstone turned to Express. Express was able to quickly learn the Capstone environment and provide crucial support in the ongoing effort to maintain and improve financial reporting.
Solution
After being introduced to Express Information Systems, Capstone was extremely impressed to find the following key attributes of the Express Information Systems team:
- All Express Consultants are all full-time employees.
- The average employee tenure at Express is 18+ years.
- Express has deep expertise in integrations, so that provided an additional level of comfort.
After careful vetting of the depth of Express Information Systems expertise regarding Dynamics GP, Capstone made the decision to execute a “Change of Reseller” relationship.